Payment
You can pay for your order using the following payment methods:
- Prepayment (payment via QR code possible)
- TWINT
- PostFinance Pay
- PayPal
- Visa Card
- MasterCard
- Apple Pay
- Google Pay
Prepayment:
When paying in advance, please pay into our PC account. It is easier for you if you scan the QR code, which is displayed after completing the order, with your banking app. The QR code can also be found in the PDF attachment of the order confirmation email.
bank details:
IBAN: CH5700774010271734600
In favour of:
Online Retail GmbH
Alte Bahnhofstrasse 4
7250 Klosters
Switzerland
Please always state your order number as a comment in the payment!
If you pay in advance, your order will not be processed until we have received your payment. Due to limited stock quantities, individual items may be sold out and/or no longer in stock on the day of ordering.
Corporate customers:
Corporate customers and public institutions can be supplied against invoice after a credit check, payable net within 10 days. To do so, please contact us by telephone on +41 79 613 48 53 or by email at info@onlineretail.ch. In order to benefit from preferential conditions, the minimum order quantity is CHF 3000. We kindly ask you to place orders with a value of less than CHF 3000 directly in our online shop.
Additional payment
Additional payments can simply be paid using the QR code at onlineretail.payrexx. An additional payment request can arise if, for example, you want to buy a different item than you ordered and paid for, but the new item is more expensive than the item you have already paid for.

Returns will be refunded as soon as we have received the goods. Occasionally, an item that has been labelled as available may no longer be available , in which case we will refund the amount paid within 24 hours after consultation with the customer. If you would like to buy a different item than you ordered and paid for, but it is cheaper than the item you have already paid for, we will refund the price difference within 24 hours.